Privacy Policy

Last updated: 7/19/2025

Introduction

JubaBuy Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jubabuy.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personal identification information from Users in various ways, including when Users:

  • Register on our site
  • Create a listing
  • Subscribe to our newsletter
  • Fill out a form
  • Contact other users through our platform

Information Collected Includes:

  • Contact Information: Name, email address, phone number, address
  • Account Information: Username, password, profile picture
  • Listing Information: Property details, vehicle information, land specifications, photos, pricing
  • Communication Data: Messages sent through our platform
  • Transaction Data: Payment information for premium services

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website addresses
  • Device information

How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information to improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To send you marketing communications (with your consent)
  • To facilitate transactions between users
  • To verify listing authenticity

Data Sharing and Disclosure

We may share your information in the following situations:

With Other Users

  • Contact information when you create a public listing
  • Messages sent through our platform to other users
  • Public profile information

With Service Providers

We may share your information with third-party service providers who assist us in:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer service

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against:

  • Unauthorized access
  • Alteration or disclosure
  • Accidental loss or destruction

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When your account is deleted, we may retain certain information for legal and legitimate business purposes.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data
  • Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at privacy@jubabuy.com.

Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our Service, you consent to such transfers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification (for significant changes)

Contact Us

If you have questions about this Privacy Policy, please contact us:

JubaBuy Ltd

Privacy Department

Email: privacy@jubabuy.com

Phone: +211 981 779 330

Address: Hai Cinema, Juba, South Sudan